[Silent Bob]

Your complaint is a bit puzzling (I don't think i will be the only one on this) as you lack a lot of detail that would make this complaint a justly one. First you arrived 5:15 for a 6:30 flight, though you had, i would say about 15 minutes to spare, did you make it on time for your original flight? What was the reason for the delay of the 2:45 pm flight? And why would you be put on standby on your original, confirmed, flight? Also it does not state what happened with your original flight, was that also delayed, what was the reason given? I ask because you say you waited until 7:05, but you don't say if it was for the delayed 2:45 or the 6:30 original. You say they would have put you on a United airlines connection, and call it another Continental promise? What promise? It looks like they gave you an alternative. lastly, because i could go on, you ask what is the certainty when placed on another carrier to make a connection? there is none, even for your original flight. No flight is guaranteed, on any airline so that whole line about "how can they remain in business" is kinda moot. (A person working in aviation 33 years would know this, but what do I know right?) But in the end, you did the right thing as most would have gone on and probably missed the next connection.