Complaint: Customer Service AA Ruins Thanksgiving and says "I dont care"
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Old Sep 10, 2008, 12:48 AM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
Posts: 228
Default Re: Customer Service

File a complaint to the Department of Transportation. Making a complaint to the headquarters of an airline will earn you a travel voucher at best and with American it will cost $30 to use it at a local airport. Here is the link. http://airconsumer.ost.dot.gov/problems.htm

Good luck to you.