Complaint
: Customer Service
perfectly planned scenario: extortion additional fee from the Delta's customer
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#
5
Oct 25, 2008, 3:58 AM
airhead
Former Airline Employee (NOT OFFICIAL REP)
Join Date: Sep 2008
Posts: 228
Response
If I were you, I would report this incident to the Department of Transportation. Include all the facts like flight numbers, dates and names or descriptions if possible. Good luck to you.
http://airconsumer.ost.dot.gov/problems.htm
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