Complaint: Canceled / Delayed / Overbooked This goes WAY beyond bumping!
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Old Nov 10, 2008, 3:54 AM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
Posts: 228
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If I were you I would file a formal complaint to the DOT.

http://airconsumer.ost.dot.gov/problems.htm
The matter should be investigated and maybe that should elicit a response from Delta with proper compensation. If not, I would certainly pursue legal action.

I am curious about why the agent in San Francisco did not confirm a seat assignment upon taking you as a volunteer. Good luck to you.