Complaint: Canceled / Delayed / Overbooked This goes WAY beyond bumping!
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  #4  
Old Nov 10, 2008, 11:58 AM
stevenshepherd stevenshepherd is offline
 
Join Date: Nov 2008
Posts: 4
Angry

Thanks for the link. I've already written to the DOT. I too question why I did not get an actual assigned seat previously. I'll post any updates.

It's a shame I have $400 "delta dollars" that will go unused. It will be a cold day in he** before I fly them again.

Quote:
Originally Posted by airhead View Post
If I were you I would file a formal complaint to the DOT.

http://airconsumer.ost.dot.gov/problems.htm
The matter should be investigated and maybe that should elicit a response from Delta with proper compensation. If not, I would certainly pursue legal action.

I am curious about why the agent in San Francisco did not confirm a seat assignment upon taking you as a volunteer. Good luck to you.