To Judge:
The reason I paid $65 was because the guy checking the bags checked 2 bags under first class and one under coach (even thought if I'm not mistaken you could check two bags as a first class customer). So that is where $15 came from, plus $50 for an over weight bag, the gentlemen also insisted that they work for tips, at which point I gave him another $5 to loose my bag.
The second time around I had a carry on bag, which I was being forced to check. I explained to the agent what happened a week before, and I did refuse to pay $15 for my carry on bag. They did not even try to resolve the situation the agent left, and I stood there alone until the flight was about to depart. Eventually she came back with a supervisor who confirmed the fact that I will have to pay for the bag. I finally gave in and offered to pay in order to catch the 9:00 pm flight (my original flight was 8:25pm, and I was at the counter at 6:30pm), at this point I was told that they will not check in my bag because there was no time left for that (approximate time was 8:20pm). Frustrated and tired I was forced to check my bag with the airport storage area, on my way to the terminal I saw that the flight is being delayed by one hour. That did not seat with me very well, I went back and demanded my bag be put on the plane (offering to pay yet again), at which point the agent told me, I either fly without the bag or I can take the mourning flight at 7:00am. I choose the earlier and left for NY. I called the airline, after I have arrived, and they refused to take any steps to resolve the situation. I flying again this week and will pick the bag up on my on, but for the last time I'm flying AA. It is obvious that they just don't care.
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