Talk about tight connections, try working one
The airline I work for employs the motto (unofficially), "if the aircraft is not in the air then the aircraft is not not making money." I am given 25 whole minutes to unload 50 passengers, their bags, load 50 passengers, their bags and process the close out. The crew needs the close out done by 5 minutes before departure too so that actually is 20 minutes! If you have ever flown, you know that passengers are not fast movers when it comes to boarding and deboarding an aircraft. I don't blame them, especially the ones in wheel chairs.
This is what causes many of the delays. The CEOs think it is a great idea to squeeze everything to make a buck. I understand making a buck but is it worth the cost of delays and a bad customer service reputation?
I say that the CEOs of these companies should project a potential revenue of operating a less stress environment airline by allowing more time between flights and see how much less delays will happen.
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