Quote:
Originally Posted by traveler.ron
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I have already filed a complaint. It seems my only option is to file a lost baggae claim--and I was told it might take 12 weeks to process that. All this because some agent won't answer the phone or respond to repeated messages and no one in Delta Airlines--so I am told--has any way of contacting anyone in Halifax. Unbelivable.
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You still haven't filed a lost baggage claim? That is the procedure. No wonder your complaints are falling on deaf ears.
"Hmmm, we have this complaint here about a lost bag from traveler.ron. Anything in the system? Nope, no claim filed. Next!"
Get your butt down to the airport and file a claim already. Otherwise Delta isn't going to do anything.