Complaint: Customer Service Poor Customer Service
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  #8  
Old Dec 22, 2008, 6:56 PM
GetTheFacts GetTheFacts is offline
American Airlines Employee (NOT OFFICIAL REP)
 
Join Date: Dec 2008
Posts: 2
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Quote:
Originally Posted by abutterfinger25 View Post
But if you knew who the phone belonged to, why didn't you take steps to return it to the person instead of just turning it into lost and found?
Because she left to catch a flight. She did not want to take a later flight like was suggested. That's why! She was gone...gone...gone.