[Butch Cassidy Slept Here]

I would suggest you review the rules of this site and register, as an airline employee, before making any more posts! I haven't reviewed all your posts. But I suspect most, if not all, are in defense of the airlines. Finally, if you're not an airline employee, you're closely related to one.

The purpose of contacting RichmondAirport's management would be to obtain evidence (their statement about the weather on the departure day in question) as to weather conditions. Why do you feel said airport management is unable to supply this information?? Once this information is obtained, it could be compared against a response, from Delta, to the same question. Thus, it's possible, Delta could be caught in a lie. With their credibility damaged, this man would then be in a better position to press his claim with CAA and/or EU authorities.

As to the RIC - ATL portion of this man's ticket not being subject to EU regulations: First, I'm assuming this man did NOT buy seperate tickets for each segment. Accordingly, this would be a single trip for the purpose of the Warsaw Convention--BOTH segments, under international law--are considered to be "international" flights for the purpose of physical injury (there was no physical injury here.) Thus, if BOTH flights are covered under the Warsaw convention, the EU and CAA probably, also, recognizes the RIC - ATL segment as being covered under their regulations.

The purpose of warning this man about a possible bogus police call, by Delta employees, was simply to accomplish just that--a warning. I'm not trying to prove a court case. This, Phx Flyer, is where you REALLY come-across as an airline employee, or friend/relative of one!

The reality is, Phx Flyer, that most US-based airlines simply can't be trusted to, on a regular basis (WITH allowance being made for weather,) maintain schedules that avoid EU penalties (where applicable.) Likewise, the same can be said for reliable baggage handling. Continental MAY be an exception to this rule. That is why I urge anyone traveling to/from Europe to consider Lufthansa, even if it means going out of one's way. Lufthansa, even during these hard times has turned a profit. Yes, I know, Phx Flyer: You're going to lie, and say that profit consists of massive subsidies from the German government!

Phx Flyer: You think you're helping your friends, the US-based airlines, with your rants. Guess what? You're, really, helping us--the abused victims/customers. Your thinking (or, the lack of it!) gives encouragement to the underhanded US-based airlines to continue practices which would be cause for prosecution in any other industry. It astounds me how one can defend, or deny, holding a couple hundred people hostage on a tarmac; bogus calls to police to eject customers who ask reasonable questions; chronic lies as to reasons for delays (so financial liability is avoided); and--unhealthy conditions in coach--limited, or no, movement in your seat on long flights and stale air. This kind of unfettered behavior will result in what government has done in any situation (such as the oil companies and railroads around the beginning of the 20th century) where corporations grossly abuse the public trust. One will, indeed, return to something closely resembling the regulated days of the airlines.