Complaint: Check-in / Boarding Airline Counter Cause Husband to Miss Flight
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Old Dec 28, 2008, 8:04 PM
Jenlv Jenlv is offline
 
Join Date: Dec 2008
Posts: 1
Default Airline Counter Cause Husband to Miss Flight

So my husband is flying in from PHL today- gets to the airport 2+ hours ahead of time. The check in kiosk wouldn't recognize him, so he was told to go stand in line at the ticket counter. He did and waited for over 2 hours!! Subsequently, he missed his flight - there is no other flights today!! I'm completely appalled at their attitude, they didn't even offer to help him find a different flight, so now he's running around the airport trying to find another flight. This is ridiculous!!!! I would understand if he didn't get to the airport in time, but waiting over 2 hours in line????