I didn't wanna jump in, but things are getting a bit off track with the "target/towel" thing. What Markc is looking to do is have his trip "completely" free (that is my understanding from reading the complaint) as a frequent flyer (and you have some nice miles that Mark, 96,000) you should already know that your flight is never completely free when you use miles as you STILL have to pay taxes and surcharges. You're never gonna avoid that charge (as PhxFlyer has pointed out). I don't think anyone has missed the point, your complaint is not valid as you're trying get something for nothing and you should've already knew that before you booked the flight that you would have to pay a tax.
And come on Jim... REALLY? Your using the price of the towel as your argument? Retail 101: How much does that towel cost initially if you buy it wholesale? 5 bucks? after Target adds in whatever costs they paid into getting that towel in the store it then becomes 20 bucks. They don't just markup the price for profit, they have to pay their workers, their rent, fuel (gotta put gas in the trucks that will deliver them towels), gas, electric, maintanence, repairs and renovations. So eventhough you don't SEE a breakdown on your receipt of the cost that went into the towel that would make it cost 20 bucks (other than the taxes) your still paying more for the towel than you should if you bought it direct from the factory.
So would it be legitimate for Target to list everything that goes into the cost of that 20 dollar towel? They could as could most retail store, but then that would be one heck of a loooooong receipt and quite frankly, I wouldn't wanna know.
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