Quote:
Originally Posted by nuffun
Dear PHXflyer, I had been nothing but tired, quiet and polite to this agent with all I've said even though I was very taken aback at the time. I avoid conflict, do not wish to find arguments of any kind and do not wish to be spoken to like I'm a piece of crap.
Thanks and good day!
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I already said from your account it sounds like the agent was combative. If you truly avoid conflict, however, why didn't you just put some distance between you and him instead of standing in the same spot and acting as a lightning rod for his apparent poor attitude?
All I'm saying is that more could have been done on your side of this equation to mitigate the escalating situation. He may have seen, and wrongly so, your keeping your place as a challenge to his (self-perceived) authority. Simply moving to the rear of the crowd would have ended the whole thing.