LOL!! That is pretty much the way it goes. The whole, "I am not flying this airline again", claim usually doesn't work. By the time it is all over, you will have run out of airlines to fly, because having issues while flying are subject to all airlines, not just United. Trains and buses are late, and have mechanical problems too, so I don't think choosing those routes will be without risk of issues, either.
Congratz on getting your issue worked out with Continental. I am sure the fare difference for those first class seats were not cheap.
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