When you call tell them it was a "trip in vain." Once your travel begins if delays for whatever reason cause you not to make it to your destination the airline must send you back to your point of origin. To what extent you receive a refund depends on the airline's contract of carriage. Some will only refund you the unused portion(s) of your ticket (not counting the return flight to your starting point) while others will refund the whole amount or reschedule your trip with no fee.
The problem with your situation is that Delta sent her back to Detroit not Flint and on Northwest, not Delta. Even though Delta took over NWA thy are still run as two different companies. My suggestion would be to contact Northwest first as their customer service is far superior to Delta's and ask them what if anything can be done at this point about the $851 flight from Atlanta to Detroit. Perhaps if they knew that Delta strong-armed your sister into accepting that arrangement and that it was really her return to origin on a "trip in vain" they might refund some or all of that ticket.
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