
Jan 21, 2009, 7:08 PM
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Join Date: Jan 2009
Posts: 8
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Quote:
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Originally Posted by [FONT=Times New Roman
It should be illegal the way we and every other passenger was treated. We were treated like ****, literally. When the US Airways Connecticut flight was cancelled they were given a phone number to call to rebook and the people sitting next to us who were on that flight said the only option they were given was a flight two days later. They had 3 children with them. The airline refused all people even families hotel accommodations. A lot of passengers had pets and children. The airline agents had no regard for their safety or well being. These people were simply waived away and told to wait. [/font]
I don’t care how bad the economy is or how busy a company gets when things go wrong you should not be allowed to treat anyone the way we were all treated. Our story is like science fiction and it is enough to keep us from ever traveling on US Airways again.
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You are right. US Airways sucks big time. We all would have been better off if they went bankrupt and were bought by a company that gave a damn about passengers. Never fly them through Philadelphia.
Some of the things you describe sound illegal. They should have been required to put you up and feed you.
I would send your story to the FAA and contact your Congressman – the reason theses clowns get away with this is that the Congress allows it. Tougher laws need to be enacted and soon.
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