Complaint: Canceled / Delayed / Overbooked AA ruined my time with my fiance
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  #2  
Old Dec 28, 2007, 10:48 AM
rcrdoeva rcrdoeva is offline
 
Join Date: Nov 2007
Posts: 12
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american doesn't cancel flights just to cancel. there had to have been more to the story. maybe your destination had wx, maybe the aircraft broke, maybe it could have been many things. yes, they should have kept her informed. yet the failed to do that. and yes, when you travel during this time of the year, you should have been better prepared. with planes fuller than ever, this was bound to happen. now, i'm not trying to pick on you but i do know one thing for sure, any airline will not risk the lives of passengers and to themselves. with that said, what was the reason of the cancellation?