Complaint: Canceled / Delayed / Overbooked Great Customer Service!
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Old Mar 19, 2007, 6:43 PM
david webber david webber is offline
 
Join Date: Mar 2007
Posts: 2
Default Great Customer Service!

I would like to compliment AA on their LAX ticket agent Crystal Scott. I really appreciate the time and effort she made to help me get home without further delays after experiencing a Cathay delay into LAX. Crystal was very helpful and understanding of my situation. My compliments go out to Crystal for going the extra yard in customer service!