Quote:
Originally Posted by jimworcs
It is more likely that re-booking alternative flights cost $1,800 considering it was booked 9 months before... but whatever it is, Delta is treating it's customers shabbily.
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If it is indeed the cost of new tickets vs. old then I'd say tho OP has a solid case to present for compensation via the credit card insurance. I hope they used the same credit card to purchase the new tickets as it would probably br easier just to issue a miscellaneous credit against that purchase. (And hopefully charge back the difference to Delta!)
Since the OP didn't post any details of the trip (origin and destination, routing, etc.) we can't know why Delta canceled the segment. Perhaps they no longer serve that destination and couldn't issue tickets on an airline that still does. Not every airline has ticketing agreements with each other which is one of the reasons I rarely fly Southwest.