Quote:
Originally Posted by Butch Cassidy Slept Here
Delta could have sent you from ATL to JFK in time for the late-night non-stop on KE to ICN.
OK, so why didn't the counter staff, at HSV, do an alternate booking so this could happen?? It's already been established that they DID connect through Atlanta, but onto San Francisco.
In the real world, the only way something like that would happen is if this man was a Business or First Class customer. I assume he was not.
Finally, the fact that JFK is, technically, east of Atlanta may be a prohibited routing in an Atlanta - Seoul itinerary. However I'm not sure as to this last point.
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Exactly my argument for driving to ATL. The outstation agents at HSV were obviously ill-trained to provide the service the OP needed. As for the routing, it wouldn't have mattered since it is an international itinerary and any gateway city would have sufficed. Even if there were a routing restriction on the fare it would have been trumped by the IRROPS of the canceled flight.