[Trvlr]

I've had problems with Qantas and the Sydney airport as well. It seems arrogant, unhappy, tiny control-freaks with no aptitude for public service abound in airlines and at airports these days. They all use the same tactic; lie, frustrate, and insult the customer while refusing to take any responsibility whatsoever for the their incompetence or that of the airline they work for, so that when the customer reacts to their abuse, the customer is to blame when they call security. As to your cursing, I don't blame you at all; an adult calling an armed guard because another adult is using 'foul language' is just a lame excuse to avoid responsibility for their own abusive language and actions. Chris is right when he states that in the US this phenomenon is far worse, despite the 1st and 4th amendments, and I will not fly at all any more unless I have to (which is just about never these days). The events of 9/11 have been used as an excuse (despite the fact that you are at far greater risk of being struck by lightning, crushed by a falling vending machine, or killed by a falling coconut than ever being involved in ANY type of terrorist attack) for unscrupulous airlines (virtually all of them) and reactionary, ignorant, self-righteous, disrespectful people to abuse and rob the very public which not only support the airlines as customers, but in the US, SUBSIDIZE the very paychecks these amoral, abusive employees cash with their tax dollars. Have you had a foray with the offensively expensive, utterly useless, incompetent TSA yet? Just wait until you miss a flight because these post-office rejects want to 'randomly search' you and your carry-on to justify the paychecks you fund; the most frustrating and insulting part about the experience will come when you realize that if you had wanted to, you could have easily successfully concealed numerous potentially deadly items in your carry-on despite their ridiculous 'security' measures. Furthermore, airport employees/support staff are FAR greater security risks than passengers and are scrutinized with just as much or more ineptitude than the latter. Welcome to the Brave New World!