The abuse of staff is never justified, but airlines and their employees will sooner or later have to realise that the balance has shifted too far. Airline employees now seem to be empowered to imprison customers on planes, deny boarding, eject passengers for the flimiest of reasons. After the event, they will justify their actions at all costs. In these forums we have had cases of a mother and child ejected because the baby was saying "bye bye plane". The nazi who ejected that child and mother should be publicly exposed. Sadly, it is not that rare!
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