Thank you - yes makes sense. So it looks like the ticket I paid for was first class for the 1st half of the trip and the other half was a coach with upgrade to first class.
Question, even though the ticket was coach with an upgrade to first, we did not get to fly on first but on coach. So I should be able to get the "upgrade" price back correct? Do you think this is even something I should bother with?
Again, they sent me the $100 coupon which I will not use since I won't be going near this airline again.
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