lol... that colon probably did it!
The point is this... on the ticket, it stated 60 minutes. If an airline posts different information on different sources, then it remains their fault. How can you know which is the definitive one? The description provided of the day itself suggests that the root problem lay with Continental. They were having to pull people out of line and give them priority processing. This meant that the time you arrived at the airport bore no relationship to the time you got processed. Had you arrived 2.5 hours early, the staff were effectively bumping you further back down the queue as low priority because in the chaos they were having to prioritise those with immediate flights. The airlines have created terms and conditions which are ridiculously one sided. In the UK for example, Ryanair often "recommend" that you appear at the airport a full hour before check in opens, creating groups of people loitering around in the airport waiting to find out which check in desk will be utilised. This is purely so that they can later accuse the customer of being at fault if they didn't follow their recommendation.
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