Complaint: Customer Service Fare Decrease/Travel Voucher Fees
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  #6  
Old Apr 10, 2009, 8:23 PM
mkasperzak mkasperzak is offline
 
Join Date: Apr 2009
Posts: 7
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Quote:
Originally Posted by travelfool View Post
I totally agree with mkasperzak. I used to tell everyone to book with United and just watch the fares; getting a credit voucher was easy and worthwhile. When I book , I never expect a credit, but when one becomes available, it is very much appreciated. United's policy change will most definitely change the way I book my flights in the future. It's too bad that United aligned itself with the pack rather than staying its own consumer-friendly course.
So, be sure and write! I just saw something else from United where they have reversed themselves on an unpopular policy change.