Complaint: Customer Service AirTran Airways: Insulted by Air Tran
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  #7  
Old Apr 11, 2009, 4:36 AM
bah humbug bah humbug is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 64
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Quote:
Originally Posted by jimworcs View Post
So, lets get this straight bah humbug. Everything is tickety boo in the airline world, and if a customer points out something that is unacceptable, then they must be lying... can't wait to get you next time I am flying..must be a wonderful customer service experience.
Unacceptable is one thing, an out right whale of a tail is another. Someone saying something rude under their breath and a passenger overhearing it is believable, but to say someone made an announcement like over the michrophone is just unbelievable. I hope I do have you as a customer one day. I can promise you a very helpful and pleasant customer service experience.
Hope to see you soon.