Complaint: Canceled / Delayed / Overbooked Code share route change - refund or pay extra fees - crazy
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  #4  
Old Apr 21, 2009, 11:27 AM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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I would follow Judge's advice and try a different agent. If that fails, contact the DOT at http://airconsumer.ost.dot.gov/problems.htm

You should not have to pay any fees for a carrier made change.