Complaint: Baggage Problem Items stolen from GATE CHECKED baggage
View Single Post
  #11  
Old Jun 5, 2009, 6:25 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 495
Default

OK< you really don't understand how things work.

Quote:
Originally Posted by Inkedadeal View Post
But you unintentionally hit on something important to back my point. At a time when technology can trace a parcel from the sender through various distribution centers to its final destination, with the ability to relay the signature of the person who received that package and the time and date of its arrival, am I to understand that the same technology can't be applied in airline baggage for both security and anti-theft measures? Of course it can. All luggage has bar codes, but do handlers have equipment that identifies that they were the ones who took the baggage off the plane?
We already know who worked what flight. We already know who the transfer drivers are. And the problem is if something is missing, any one of them could have been the one responsible. Even from your own comments you don't know what city it actually happened in. Right off, neither does the airline.

Quote:
Originally Posted by Inkedadeal View Post
But we can have areas in airports where luggage can be pilfered undetected? How does a baggage handler even leave a secure area with more than what he/she came in with? You would think reverse security (checking them when they leave) should be enacted.
Most pilferage seems to happen in the cargo compartments. As for the reverse security think about what you are saying. You are talking about having to make a list of everything each person had with them coming in, then comparing that list to when they left, and doing that for several thousand employees. There is no possible way for this to work.

Quote:
Originally Posted by Inkedadeal View Post
If your cleaning lady stole something from your house, would you not be enraged? Of course. Would you press charges?
And when the airline catches these thieves they are prosecuted. But again, you have to find them first. In the case of your cleaning lady, you know who it was. There is only one possible person.

There was a case a few years ago at a major airline's hub, where they busted several guys stealing form bags. When the police arrested them, they paraded them through the different ramp breakrooms (in handcuffs).

There have also been pilferage cases where the airline (once they pin down the city) has hired an undercover officer as a ramp agent. It's usually a matter of a couple days and the problem is hauled off in cuffs.

Here's the bottom line. We can debate this issue until all of our fingers bleed on our keyboards, but the fact is this is more difficult to deal with than you think. There is also a lot that you as the passenger don't know about that goes on behind the scenes to deal with this, and to stop it, and to try to prevent it. But going back to your Wal-Mart examples, there are cases where employees steal from stores. And right under the watchful eye of cameras and security teams.