Firstly HBB, don't rely on always gettin a direct answer from an airline employee, the easiest thing you could have done if you were not given the answers you wanted was to call AA (or any airline) reservation line to get flight status updates, which will tell you specifically if your flight is delayed. Or if your not trusting the airline and have internet access, flightstat.com is always a safe bet. It'll save you a lot of trouble and you'll get for certain answers.
Secondly you only got the 50 bucks travel certificate but you're askin for is... well it's out there. Yea you were wronged, but your issues is with what the delay? or the agents? From your letter it would appear its the agents that's your biggest issue, and it looks like you were given no assistance from one city to the next, which I find well... outrageous, not unbelievable, but that no one, not no one wanted to help you is... odd to say the least.
The amount of compensation your asking for is also crazy, and well as you already know isn't happening. Man if I can get back the level of time and money loss from the airlines I would be living lavishly.
And mars is correct in stating it doesn't matter what airline you fly, especially U.S. airlines, they're pretty much the same. Though some would argue AA does a great job, I personally don't like em and avoid em at all cost.
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