Complaint: Canceled / Delayed / Overbooked Cancel of flight to Cancun
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  #7  
Old Jul 7, 2009, 1:06 PM
Dixie Cook Dixie Cook is offline
 
Join Date: Jul 2009
Posts: 1
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Jetblue changed my flight from Tampa to Cancun for Sept 5, returning Sept 12. The return flight is now Orlando. When I asked them how I was supposed to get from Orlando back to my car in Tampa, they said it was not their problem. They did offer me a refund, after I asked, but shorted the refund $8 for an unuseable credit, when I complained they changed it to a full refund. But it will take at least 10 days for the credit to show up on my statement, leaving me with no money to buy another ticket if I could even find one. They had no problem charging my flight immediately to my credit card. So now they are using my money free of charge for 2 months. The credit I received for an overcharge on their part is only useable if you pay a $15 fee for calling them. That make's sense???