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Originally Posted by xterratop
The pilot admitted to everyone that "this has been a reoccurring problem lately". Why? Because AA is short on mechanics! Why wasn't this fixed in the first place? Are we flying planes that aren't working correctly?
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Seriously? You act like you're surprised that AA is short mechanics. They've been cutting jobs like its going out of style. Just like almost every other airline in the world. Cutting costs means cutting jobs. Every airline is short workers in all departments. Why wasn't it fixed in the first place? Maybe it wasn't broken in the first place. Did it ever occur to you that maybe this light you speak of blew out or broke after you left the gate? As far as flying planes that don't work correctly, you'd be surprised how much stuff doesn't work and is just written up and dealt with the way it is until the a/c goes in for major scheduled maintenance. The FAA/DOT allows the planes to fly with certain things not working. It's a common practice across the industry.
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Originally Posted by xterratop
Second, when there is a price war during peak months, why aren't they flying planes that can handle more volume?
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Again, seriously? You think they've just got extra 767s sitting around waiting to be flown? Well, the answer is no, they don't. They also don't have enough pilots to fly all these airplanes you suggest they should make magically appear.
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Originally Posted by xterratop
Rollovers. That's all AA does is roll the passenger over to another flight. Why not get another plane to replace the broken plane that needs servicing? There were a lot of unhappy people on my flight and many of them were very upset. AA, if you want to survive, make your executives get cut backs on their large salaries, treat their employees better, and service to the customer. Its all about money for the big executives that don't care about others but themselves.
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One more time, seriously? Again with the just making multi-million dollar airplanes appear in your fleet like they're a dime a dozen. As far as what executives make, I think if you compare their salaries to other large corporations of similar size, you will find that on average the airline execs have smaller salaries.
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Originally Posted by xterratop
Stimulate the economy. In order to do that, open up more routes and get more customers. After today, I know that you've lost many customers. Shame on you!!!
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The old saying "build it and they will come" is not necessarily true in the airline market. Just because an airplane is flying there does not mean people will pay to get on it. There are many many years of research that go into deciding which type of airplane and how much frequency a specific route deserves. It's not an overnight decision to just say, "Oh man, get an extra plane to fly to HNL tomorrow!"
Use some common sense and you will see that the type of aircraft, frequency, layover points, etc is all very well planned and thought out. Although it doesn't always go as planned, trust that there is indeed a plan.