Complaint: Check-in / Boarding Completely incompetent phone support
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  #9  
Old Jul 23, 2009, 3:43 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 495
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Quote:
Originally Posted by PHXFlyer View Post
Agreed, however many people just pay attention to one thing when they book online. The fare.
True, but there is no way the res centers would have missed this.

Quote:
Originally Posted by Jetliner View Post
1) DFWSEA AA1234 1200P 230P
Operated by Alaska
When I posted this, I was talking about what the reservationists would have seen when they looked at her flights. So she is going to have us believe that two different airlines in 4 calls never saw this? I don't think so. I would find it hard to believe that one reservationists would have been unable to answer that question, since they have to be trained to see this. 4 of them from two different airlines? Didn't happen.