Complaint: Suggestion Better Cancelation Policy
View Single Post
Old Oct 4, 2012, 4:26 PM
642435 642435 is offline
Join Date: Oct 2012
Posts: 12
Angry Better Cancelation Policy

I'm the owner of a small business, every dollar counts. We purchased 3 tickets at the same time, about 2 months before having to travel. 1 month in, one of the employees left the company. Air Canada says it's "to bad, so sad". they will not refund the ticket - only the tax portion of the ticket. they will not change the name on the ticket, so that a different employee could travel. If I behaved that way with my clients, I would be out of business!!

This is another form of legal theft practiced by companies that have a monopoly on a market and the Federal Government should intervene when corporate policies are to steal from the public.