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Old Dec 14, 2015, 6:13 AM
AJF AJF is offline
Join Date: May 2015
Posts: 3

I share your frustration. Having been a loyal BA customer for many years I was treated the same way. BA's Customer Relations team is an absolute disgrace. They treat passengers with contempt and are completely uncaring. They lied to me and failed to meet the commitments stated on their website.

As a result I no longer use BA (unless there is no reasonable alternative) and have warned friends and colleagues about BA.

Good luck with your compensation claim! BA seems to rely on people giving up after their first negative response.
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