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Old May 16, 2016, 11:40 PM
Sherrie Sherrie is offline
Join Date: May 2016
Posts: 1

This afternoon's AA 4-hour delay from La Guardia left my son stranded in New York and spending the night at an airport because he can't afford a hotel. He'll also miss a day's work tomorrow. Delays due to weather at LGA averaged 90 min. No explanation of why AA's delay was 4 hours. They offer passengers no help, no food, no accommodations, no transportation to the other airport from which they're rescheduled.

In addition to adding my voice here, I'm complaining to American (and expect the uncaring formula reply that everyone receives) and the U.S. Dept of Transportation which is the FAA site. The only way there will be any action, however glacial, is if we all post our complaints to the FAA. At least they track the numbers. Sorry, I'm not allowed to post the link to transportation dot gov because this is my first post here.

My family has learned its lesson. No more American Airlines for us. I wish I had known of this site before my son booked his flight. Thanks, everybody.
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