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Old Jul 24, 2011, 8:26 AM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
Join Date: Sep 2009
Posts: 288

Air India is THE WORST airline out there....even delta is better. they dont care about their passengers. last year my coworkers and i were flying them from ORD-FRA (company paid for the tickets...and since they were the cheapest tickets, this is what we were stuck with) long story short the agent told my friend and i we were not as important as their other passengers...we had full fare non refundable tickets!! i was in shock. we both wrote letters to air india and our travel department. this was not the first time we (my other coworkers and i) complained about air india to our travel dept. thankfully we are no longer allowed to fly them!! YAY!! their food is crap, service is shotty, planes smell, seats are hard as a rock, entertainment system barely works...its awful!