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Old Mar 27, 2009, 1:16 AM
WorldIsMyHome WorldIsMyHome is offline
 
Join Date: Mar 2009
Posts: 9

Thanks everyone for your reply. I just got the reply from Air Berlin: they are right in everything, and I am wrong. They were justified in charging me extra for the luggage, no matter that their rep told me that trans-atlantic standards apply to the whole trip. They are right in charging me for the "lost" paper ticket, no matter that the ticket was electronic.

To heck with them. From now on, I am avoiding Air Berlin, even though flying to DME is more convenient for me than flying to SVO. I just don't know what they would come up with next time.
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