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Old May 14, 2011, 4:53 PM
jimworcs jimworcs is offline
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

. Your problem can be summed up as follows. Malaysian Airlines promised me a hotel room during a long layover and initially refused to honour this offer. They later honoured the promise and I am unhappy about the delay.
Exactly. That part of the complaint is legitimate and couched in more reasonable terms would have got a positive reaction from me. However, this nutter takes it to the extreme, finally suggesting her life was in jeopardy! One if the reasons airline staff use to justify treating customers so badly is because they cite examples like this nut job.