Complaint: Canceled / Delayed / Overbooked Unacceptable service
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Old Jul 17, 2017, 7:36 PM
cindi burtnett cindi burtnett is offline
Join Date: Jul 2017
Posts: 1
Default Unacceptable service

Recieved an email on the way to the airport stating flight was canceled. Then another email moments later rescheduling flight on another day. Option given to change flight date or cancel. Went to airline check in, waited in line 30 min and told had to get in another line 40 min later left line. Stayed on phone 1 hr 15 min before answered. Very frustrating!!! Had to get home on day flight was scheduled. Rented a car and drove 12 hrs home. Allegiant very non accommodating. Refused to take responsibility for putting us on a long flight and said any reimbursable expenses would take 6 wks to process. BAD BAD BAD.
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