Complaint: Check-in / Boarding American Airlines - The Worst Of The Worst!
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Old Oct 28, 2010, 10:26 PM
jimmysingh jimmysingh is offline
Join Date: Oct 2010
Posts: 1
Default American Airlines - The Worst Of The Worst!

Oct 28, 2010

DFW to BUR. Got to the check in line at 12 PM. At 1 PM, get to speak with counter agent. Told ...."...too should check in 1 hr prior to departure...."

Then he makes me throw out my perfume (brand new Burburry, Chanel), other toiletries, so I can take the check in bag thru TSA and check in at the gate. Get to the gate, flight is gone. Put on "stand-by." next flight leaves at 8 PM, almost 5 hrs later. Wasting my life (work as a contractor and as such am losing money every hour).....

Such poor service - never again - BOYCOTT AMERICAN AIR. Have a video of my encounter - will post it on my blog!!