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Old Oct 14, 2016, 5:57 PM
travgrl travgrl is offline
Join Date: Oct 2016
Posts: 1

I, too was subjected to a loss of one way ticket/penalty on AA during Hurricane Matthew. My travel from Charleston on 8 OCT. 2016 was for a meeting (cancelled) due to statewide evacuation, hurricane force winds and category 2 hurricane. Customer relations (Tony Rizza) stated that AA was consistent with other carriers in refund policies during disasters...NOT TRUE!. My one way fare into Charleston 36H earlier was changed to travel any time until 30 Sept. 2017. AA would only permit travel without penalty until 14 OCT. 2016.
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