Complaint: Canceled / Delayed / Overbooked Stealing the seat
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  #5  
Old Jan 7, 2015, 4:30 PM
MarcisV MarcisV is offline
 
Join Date: Jan 2015
Posts: 5
Angry

What is happening with customer service in this airline?

All they do is write how sorry they are, to contact them via e-mail and then NOTHING. Nobody cares?
Where is the management looking? Is that the new standard of customer service?
Good customer service means bein pro active and resolving issues, but all they do is point you further just to not move a finger themselves. Its your job, goddamit.
Will write myself as well to try to avoid this airline I once thought as being with a good reputation