Complaint: Baggage Problem lost luggage
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Old Sep 27, 2012, 10:21 PM
FirstTimeFlyer FirstTimeFlyer is offline
 
Join Date: Sep 2012
Posts: 1
Default lost luggage

I have not flown in 23 years. I called Delta to find out the regulations since I had my 83 year old dad with me and I wanted to make this short trip to our family reunion as simple as possible. I packed EVERYTHING in a small suitcase planning to take it on board.Put a giant snap on personal tag with my name and address and phone.
EVERYTHING went wrong. 1)computers down @ airport 2) forced to check in my suitcase and dads walker 3) flight late so missed connecting flight 4) walker made it to destination,my suitcase did not. Tomorrow it will be 2 weeks and everybody has a different story as to where my luggage might be. Today I receive a call after I file an itemized bill and was told I could not be reimbursed for all of my jewelry nor my expensive camera Nobody will transfer me to managment to make a formal complaint, I am told I cannot go any higher and today I was told this was my last verbal call from them to me.Is there anything else I can do?