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Old Jun 30, 2013, 12:19 PM
Carly Carly is offline
Join Date: Jun 2013
Posts: 1
Default In disbelief!!!!

I flew Royal Air Moroc from NYC to CMN to Agadir. My bags never arrived and I went my entire trip without my things. I spent a good deal of my trip going back and forth to airports and trying to get answers on the phone. After paying so much for a ticket, I am extremely disappointed in the non existent customer service that I have received. Not only does the airline fail to give me any sort of info on the process of how a claim works but they are extremely rude and have even hung up on me after making me hold and transferring me around for more than an hour. I don't have any hope of this issue being resolved without a law suit.

Please contact me if you are interested in filing a group claim.
[email protected]