Complaint: Reservations DO NOT USE AMERICAN AIRLINES!!!!
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  #8  
Old Dec 5, 2008, 2:15 PM
oscarg oscarg is offline
 
Join Date: Nov 2008
Posts: 9
Default Another reason why not to buy from aa.com

See you also had problems with aa.com web site.I had them as well.

This web site is not safe for on-line transactions, and it seems AA do not invest to make it safe as the only ones paying the price atre the customers.

They save so much money when we buy on-line, that one would expect they would accept resonsibility when automation does not work right, or when an inocent mistake is made by the customer while trying to follow web instructions.

The other proble is they send no email notifications of transactions, this is wy you had no clue the transaction was procressed until you receved your bill.

aa.com is not safe.

Oscar