Complaint: Canceled / Delayed / Overbooked After 24 days still waiting for a reimbursement
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Old Aug 8, 2016, 2:33 PM
Sidewaysrob Sidewaysrob is offline
 
Join Date: Feb 2015
Posts: 47
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Under the EU rules there is form to fill out and a National office to file it with depending on your EU departure or arrival city.

Form:
http://ec.europa.eu/transport/passen...nt_form_en.pdf

Web site with a list of addresses to send it to:
http://ec.europa.eu/transport/passen...ent_bodies.pdf