Complaint: Boarding Denial
View Single Post


Old Feb 28, 2016, 5:37 PM
A320FAN A320FAN is offline
Airline Employee (NOT OFFICIAL REP)
Join Date: Jan 2011
Posts: 337

Originally Posted by Amr View Post
I had a flight 3 months ago from Amman to Chicago and i was denied boarding because of Immigration problems .. i contacted US Homeland Security and they gave me a redress number to use it when i book again ..
is my problem solved ?
It depends on what exactly the issues were. You may need to use your middle name when you book your tickets if it is a name issue. The US Redress address works leaving the US or traveling to/from or with in the USA. However if you require a stop and change of planes/airlines then you are on your own
Reply With Quote Share with Facebook