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Old Sep 17, 2012, 6:48 PM
akshaj1986 akshaj1986 is offline
Join Date: Jun 2009
Posts: 13

Yes, Air India might be right to whatever it wants to do after it has given us the ticket and taken our money.

But ethically they are not right to put me to trouble.

Next the re-Booking that was done with payment fo excess fee was not done properly.
The connecting flight from JFK to Orlando by American airlines was not confirmed.
I had to leave my 8 year old boy at Terminal 8 with luggage and take trains to reach terminal 4 becoz the officer for Air India at Terminal 4 will not answer her phone.

-At terminal 4 after a quick run up & down due to everyone denying their responsibility, i got through with one officer finding my case genuine and confirming my onward journey.

Now please do not tell me that Air India has it as part of the agreement that they can do whatever they want with passengers.

In my case there is a deficiency of service.