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Old Jul 27, 2009, 12:51 AM
PHXFlyer PHXFlyer is offline
Join Date: Dec 2008
Posts: 1,366

I'm sorry about your "nightmare" on Spirit. Of course it could have, and we have heard it has, been a lot worse. Thank you, justme, for re-posting the article I found about Spirit and Mr. Baldanza. I hope at some point he realizes his company is losing future and potential business due to his company's customer service or lack thereof. He thinks if a past or potential new customer can save a penny they'll choose Spirit however if it's someone who has a friend, co-worker or family member that was screwed by Spirit they'll be less likely to fly them to save a few dollars.

The "fu" at the end of your letter is amusing. One can only speculate what it means. "Follw-UP"? "File Updated"?
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