Notices

Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Aug 10, 2015, 12:56 AM
Keithl32065 Keithl32065 is offline
 
Join Date: Aug 2015
Posts: 1
Default American Airlines is HORRIBLE!!!

We booked a vacation to Grand Cayman and were to fly on American Airlines. We normally flew USAir with minimal issues. We arrive an hour and a half before our 0600 departure to find out that the plane did not arrive in Columbus. They played on the computer for over 30 minutes and 3 different attendants without telling us what was going on. They finally tell us they have rebooked us through Dallas and Houston arriving 5 hours later than our original time and tell us to run as flight is already boarding... We had not even been thru security so we do not make the flight but our luggage does...the attendant at the gate said we should have never been put on that flight as there was no way we would make it. She rebooked us through Charlotte getting in an hour after our original ETA. We arrive in Grand Cayman expecting our luggage to arrive 3 hours later... Nope it didn't arrive for 3 days.... Then the flight home we arrive in Miami and board our plane...we sit in the gate for 2 + hours while they work on the air conditioning. We finally get green light to depart taxi out to take off only to have the plane turn around as the captain is now out of hours...
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Horrible experience with Turkish Airlines Ana Soriano Turkish Airlines Complaints 0 Dec 5, 2014 7:12 PM
Customer Service Spirit Airlines ruined my vacation- they are horrible glasserj Spirit Airlines Complaints 0 Mar 28, 2013 7:19 PM
Canceled / Delayed / Overbooked United Airlines Cancellation without notice. Horrible Customer Service hleihel United Airlines Complaints 5 Oct 28, 2012 11:33 PM
Customer Service Horrible Service at Alaska Airlines FJP Alaska Air / Horizon Air Complaints 11 Apr 13, 2009 4:19 AM
Reservations American Airlines Vacations - HORRIBLE! NEVER BOOK THERE! kfoot American Airlines Complaints 0 Dec 24, 2006 10:20 PM


All times are GMT. The time now is 3:07 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023